We’ll Spend A Full Day Building A Plywood
Pool Cover Before Starting On The Roof
Because To Us, Going Above & Beyond Isn’t
“Extra” – It’s Standard Customer Care
It’s easy to say you care about customers. Contractors across the Chicagoland area tell people they care every day.
It’s something else entirely to show this caring, especially when it costs time, materials, and a little extra sweat.
We’ve built our name not just by installing high-caliber exterior systems… but by treating every property like it’s our own. That’s not marketing mumbo jumbo. That’s how our crews operate, day in and day out.
We’ll spend hours (sometimes a whole day) building a custom plywood deck to protect a backyard pool before we start the process of replacing a roof. Not because the customer asked. Not because we’re trying to impress. But because we’d want someone to do the same for us.
That kind of thoughtful, customer-first approach runs deep in our company culture. And if you ask us, it’s exactly what homeowners should expect from their exterior contractor.
When A Pool Is Nearby, We Don’t Take Chances
We’ve run into the same situation more times than we can count: a roof replacement job on a beautiful home… with a backyard pool sitting just a few feet from the house.
To a rushed, cut-rate crew, that’s just an obstacle. Maybe they’ll drape a tarp over it. Maybe they’ll ignore it entirely and hope for the best.
But we don’t leave things to chance.
Our crews have been trained—and empowered—to stop, assess the situation, and take whatever steps needed to protect the property. So when there’s a pool, we get to work building what amounts to a custom plywood deck right over it.
Framed out. Braced up. Layered with care.
It’s not quick, and it’s definitely not glamorous. It can take the better part of a day just to get the platform built. But when the tear-off starts, we know that every falling nail, every broken shingle, every stray scrap will land safely on a solid surface—not in your filter system.
And after the new roof is installed and our exterior services are complete? We tear the whole thing down, clean up every last splinter, and leave you with a pristine pool that’s ready for a cannonball or a quiet float under the sun.
That’s not a one-time story.
We’ve done this kind of thing again and again—and not just for pools.
Pools, Plants, Patios, Yard Art–We Protect It All
Being customer-centric doesn’t stop at building pool covers.
We’ve also gone out of our way to shield fragile landscaping, delicate decorative features, outdoor furniture, and even a few prized garden gnomes. (Yes, really.)
We understand the time, money, and pride people invest in their home’s outdoor spaces and specialized services. So our crews treat each yard like it belongs to someone they love.
You’ll see it in the details:
- Crews using magnetic rollers to catch every last nail from the grass
- Clean, clearly marked Apex Exteriors vehicles that stay on the pavement
- Dumpsters staged with precision to avoid damaging driveways or plant beds
- Protective coverings placed on AC units, patio furniture, and garden beds
If something can be shielded, we’ll shield it. If something can be moved safely, we’ll move it. And if something can’t be moved or covered? We work carefully around it.
It’s not the fastest way to do a job. It’s the right way.
Because It’s Just Who We Are
We don’t talk much about being “the best.” That’s for someone else to decide.
However, what we’ll say is this: we take great pride in how we treat people. That’s why we build make-shift pool decks. That’s why we wear branded gear, keep our job sites clean, and take the time to double-check everything before we leave.
It’s why we expect our crews to treat every customer’s home with deep respect—whether we’re working on a roof, siding, replacing windows, or anything in between.
We know you have options. And we know that plenty of exterior contractors can say the right things. But when it comes down to it, what matters most is what they do when no one’s watching. We choose to go above and beyond—even if no one notices.
Because to us, customer-centric care isn’t a bullet point on a brochure.
It’s just who we are. When you’re ready for a new roof, simply call 847-531-8960 or schedule a free consultation.
